Account Manager - Michael Hill | Brisbane-QLD

Job Description

We have an exciting opportunity within OMD Brisbane for an experienced Account Manager to join our team working exclusively in partnership with our prestigious retail client, Michael Hill. This role will see you dedicated to the Michael Hill business working as part of the lead market (Australia), with support from an OMD Global team across New Zealand and Canada. Excitingly you will be part of delivering market leading media strategy and execution that will unlock growth for their business. As a key member of both the Michael Hill client team and OMD's broader Business Management collective, you will play an essential role in advancing our ‘We Create What's Next' ambition for Michael Hill, our people and our partners.

What you'll be doing:

• Work with your team including 2 direct reports, media implementation, strategists, and Specialist business units to create the communication idea
• Get involved in creative development workshops
• In depth assessment of all communication options using media research tools
• Assess, identify and recommend communication initiatives that deliver depth and impact to media plans
• Deliver detailed recommendations of proposed communication solutions
• Collaborate with and share information with creative agency partners
• Present communication recommendations to clients built on in-depth customer focused rationale
• Respond to local and regional reporting requests and manage the upkeep of all relevant reporting systems
• Manage and develop your team of direct reports skill sets in campaign administration and overall output

What you'll need:

• Strong planning skills across key media channels with a key focus in digital and performance channels
• Ability to build strong professional relationships with multiple client stakeholders
• High-level presentation and communication skills (both written and verbal)
• Organisational skills - the ability to manage multiple projects simultaneously
• Demonstrate a passion to do great, innovative work and inspire others
• Ability to manage, develop and motivate junior members of the team
• Excellent teamwork and collaboration skills
• Excellent attention to detail

What's in it for you?

• Access to a top tier Global retail client and complex business challenges
• Continuous development through ongoing local, national and global training programs
• Support through tools, equipment and mentors to unlock success in your role
• Our organisation encourages diversity, supports charities and environmental initiatives
• We have a bright, open plan and dog friendly office (we love our furry friends)
• We encourage and fully support flexible working
• Market leading parental leave policies
• Contribute to the broader agency through our Voice committee allowing our team to lead initiatives that interest them across pillars including Culture, Diversity & Inclusion, Health & Wellness and the Environment
• Fun social events – a regular calendar of activities and events to build even stronger partnerships

A bit about us…

OMD has long understood that our success is 100% dependent on our people and the culture we create. We don't make widgets or even ads; our people deliver market leading creative communication solutions to our clients and it's their intelligence, passion and commitment to OMD that sets us apart, defines our employer brand and delivers market leading growth year in, year out.

OMD's agency mission presents many exciting opportunities for our people: We create what's next with media solutions that transform your business creatively, culturally, and commercially.

Our agency mission is a bold and inspirational north star that guides us into the future. It is our fuel to continue pushing forward, and pushing through boundaries, as the media industry leader. Our mission is a statement that tells everyone why we exist. It describes what we do and how we do it. It is a promise to ourselves, our clients and our partners.

Our results are testament to this approach:

• Campaign Australian Media Agency of the Year 2023 & 2024
• Great Place to Work certified 17 consecutive years (2009–2025)
• Cairns Crocodiles Grand Prix 2025
• MFA Awards Grand Prix 2024
• AWARD Awards Media Agency of the Year 2024
• UnLtd Good Company 2024

Next steps…

Sound exactly like the sort of role for you? Apply now!

If you've got any questions or wish to have a confidential conversation about this role, contact the Talent team. We'd love to hear from you.

We are a committed Equal Employment Opportunity (EEO) employer and are dedicated to ensuring that all employees, and prospective employees, can work in an environment that is free from any form of employment discrimination based on race, colour, religion, national or ethnic origin, age, gender, sexual orientation, marital or parental status, physical or mental impairment/disability or any other status. We encourage people of all backgrounds to apply.

If you have any support or access requirements, we encourage you to advise us at the time of application. Your personal information will be kept confidential in compliance with relevant privacy legislation.