Senior Account Manager - NSW Government | Sydney-NSW
| Category: | Client Service - Account Manager |
| Position Type: | Full Time Permanent |
| Business Unit: | OMD |
| Hiring Manager: | Samantha Mitchell |
| Kissflow ID: | SAP-03889 |
| Cost Centre: | OMSY37-OMD-SYD-OMD-NSW GOV (BM) |
| Attachments: | No File Attached |
| Application Close Date: | 31-Aug-2026 |
Job Description
Senior Account Manager – Make Work That Matters
Looking for more than just another campaign role? This is your opportunity to lead work that genuinely shapes lives across NSW.
As a Senior Account Manager, you'll take a leading role on one of the NSW Government's most high-profile campaigns this financial year. You'll be working at scale, delivering multi-channel, multi-audience campaigns that tackle some of the most important issues facing our communities.
Why this role stands out
- Purpose-driven work: We're not selling products. We're connecting people to services, support, and information that can improve outcomes across the state.
- True impact at scale: From behaviour change campaigns in the environment space to raising awareness of gambling's impact on mental health - you'll be influencing real change.
- High-profile exposure: You'll manage department-led campaigns that report directly to the Premier, giving you a front-row seat to government priorities and decision-making.
- Strategic seat at the table: Our clients trust us. You'll be encouraged to challenge thinking, provide strategic direction, and push for the best work.
- Collaborative partnerships: Work alongside supportive, engaged clients who value strong thinking and creativity.
What you'll get
- The chance to build a portfolio of truly meaningful work
- Exposure to large-scale, government-backed campaigns
- A role where your thinking and your work actually makes a difference
If you're ready to step into a role where purpose meets scale, and where your work has a lasting impact on communities across NSW, we'd love to hear from you.
As Senior Account Manager you will be at the centre of creating market leading ideas for our clients, and be equally competent in digital and traditional media channels. You will also play a key role in challenging and developing your direct reports to enable them to be the best they can be.
What you'll do:
- Client facing role requiring confidence in project management, presenting and communicating to senior client stakeholders
- Responsible for developing omnichannel strategies and campaigns, encompassing all media channels measurable back to business outcomes.
- Strong financial acumen and numerical accuracy. Monthly budget control required
- Working closely with the Business Director & Interactive Director to drive the team's digital agenda and ensuring best in class delivery and finding first to market opportunities
- Responsible for mentoring and motivating direct reports to deliver best-in-class campaigns under strong processes
What you'll need:
- High performer who excels in client service, media planning and implementation
- You have deep expertise with planning, including tools and strategy
- You have a passion for understanding and delivering on client business goals
- Experience managing multiple stakeholders including clients, SBU's and external agencies.
- Someone who can build strong client relationships and trust quickly
- Experience in managing direct reports, with a focus on their development.
- A proactive thinker who is always exploring new ways of doing things whilst respecting proven processes
What's in it for you?
- Access to top tier clients and complex business challenges
- Continuous development through our mixed learning approach
- All the tools, equipment and mentors you need to be successful in your role
- Our organisation encourages diversity, supports charities and environmental initiatives
- We have a bright, open plan and dog friendly office (we love our furry friends)
- We encourage and fully support flexible working
- Parental leave
- Fun social events
A little bit about us...
Come and work for one of Australia's best employers!
OMD has long understood that our success is 100% dependent on our people and the culture we create. We don't make widgets or even ads; our people deliver market leading creative communication solutions to our clients and it's their intelligence, passion and commitment to OMD that sets us apart, defines our employer brand and delivers market leading growth year in, year out.
OMD's agency mission presents many exciting opportunities for our people: We create what's next with media solutions that transform your business creatively, culturally, and commercially.
We Create What's Next is a bold and inspirational north star that guides us into the future. It is our fuel to continue pushing forward, and pushing through boundaries, as the media industry leader. Our mission is a statement that tells everyone why we exist. It describes what we do and how we do it. It is a promise to ourselves, our clients and our partners.
Our results are testament to this approach:
- Campaign Australian Media Agency of the Year 2023 & 2024
- Great Place to Work certified 17 consecutive years (2009–2025)
- Cairns Crocodiles Grand Prix 2025
- MFA Awards Grand Prix 2024
- AWARD Awards Media Agency of the Year 2024
- UnLtd Good Company 2024
Additional Information
OMD, together with our Omnicom Media Group network is an equal opportunity employer and is committed to building a diverse and inclusive workplace. We encourage Aboriginal, Torres Strait Islander and people of all backgrounds to apply. We do not discriminate on the basis of race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. All your information will be kept confidential according to EEO guidelines.